Unitech Products (BD) Limited 2. 20% of the respondent said their competitor is General and 25% of the respondent said their competitor is American Aire. My sample size is shown in the following table: 02.Showroom Survey ( Unitech  5 & others 18). Question 7: Can you fully meet the customer demand. Singer Bangladesh Ltd. (2 Showrooms )7 Bangabandhu Avenue, Dhaka, 79 Outer Circular Road, Moghbazar, Dhaka6. Question 10: Term to be used “Guaranty” or “Warranty”, Question 11: Part of Guarantee not welcome by the customer, Question 12: Media that influence the Market, Electronic Media ,Print Media, TV , Outdoors, Question 13: Percentage of Revenue used for advertisement. To find out the satisfaction level of the customer with the facility and service by the Unitech Products (BD) Limited. 2. Petrol / diesel adulterated with kerosene TARGET MARKET 27 28. Unitech must have to provide quick and prompt after sales services, otherwise bad impression may arise. How Much Resistance Is Offered To Heat Flow By Dropwise Condensation? This internship report has been prepared as the fulfillment of the requirement of MBA program as authorized by the management of Stamford University Bangladesh. Adding Cool moments Customers values the Guarantee & warranty period most, Quality is the first thing to become successful, Market is stable according to the gray market Managers’ opinions. HRM department is very important to conduct the organization’s  employee in a better way. This has been prepared within the internship period, which compasses from February 2006 to April 2006. (a)  Pricing Tree of  1.5 Ton Split  Wall  Type Air-Conditioner. Study into the marketing mix of Voltas Air conditioners (Mumbai) Questionnaire. Supervision branch level data through area and district manager. 7.3             Setting Advertising Objectiv. Good knowledge on how the process is done will fetch you the job. Unitech Products (BD) Ltd is a manufacturing  company. Repair and rehabilitation of an air condition has come into existence since after the discovery of air conditioner, which broke down after a period of time. Thus, from the above discussion, we can understand the market share, market demand and market growth of the Air-Conditioners industry. b) To establish a strong and distinguished corporate portfolio and image by retaining the tradition of the world’s greatest product line up. So to avoid this, make your questionnaire short that takes only 3 minutes or less to answer. The market size of  Unitech Brand Air-Conditioners are  3000 Pcs. Why Rate Of Condensation Is Higher On A Polished Surface Compared To Rusty Surface? 15 air conditioner maintenance tips. In the previous days, the selection humility of air was very low in most part of the world this can be uncomfortable atmospheric condition to individuals. Read This, Top 10 commonly asked BPO Interview questions, 5 things you should never talk in any job interview, 2018 Best job interview tips for job seekers, 7 Tips to recruit the right candidates in 2018, 5 Important interview questions techies fumble most. Since the customers are demanding quality products, the quality of  Unitech products must be assured completely. During the internship program I enjoyed lot this time. Here I am discussing the summery of Showroom Questionnaire Analysis: Question 1: Why customers demand your product? Ltd. Wisdomjobs.com is one of the best job search sites in India. Our Showroom choice was on random basis. Ltd. is experienced in the manufacturing and exporting of Air conditioner parts for the last 30 years. Ventilation and Air Conditioning (HVAC) Systems that are installed in commercial offi ce type buildings. Fujitsu General Voted the Most Trusted Air Conditioner Brand by Australian Consumers for the 3rd Consecutive Year Fujitsu General (Aust.) The front side of the showrooms should be neat and clean. The collected information was analyzed in an organized manner. A student needs to go for practical orientation after completion of the required semester, in some organization where his/her duty is to bear all the same things from operations and activities of that organization. Refrigerators ejects heat with work input. 59,000)   Carrier    SCT-18  ( TK.65,000 ), TOSHIBA  SVW-18  (TK. CHAPTER – 8:  Competitive Pricing Analysis. I have taken SWOT analysis. The object of advertisement can be set up according to the aim of information, persuading and reminding. When you start talking with Griffith Energy Services’ experienced air conditioning technicians, one of the first things you’ll notice is that we start from scratch. LG ROOM AIR CONDITIONER LIMITED WARRANTY - USA WHAT THIS WARRANTY COVERS: LG Electronics U.S.A., Inc. (“LG”) warrants your LG Room Air Conditioner ("product") against defect in materials or workmanship under normal household use, during the warranty period set forth below, LG will, at its option, repair or replace the product. In most cases credit related problems of Hire Sales arose for the companies. For bleach-a-holics or the chemical-straightening … B2B Marketing (Business Marketing) Samsung AC Marketing Analsis. We all know that most of the time, if the questionnaire is too long, it gets ignored by the customer. (e)  Unitech Price is high than the others products. I also wish to express my gratitude to the sponsors of the research. Customers are demanding quality products and price is Their second considerations, Most of the current customers are of middle class income group, Corporate  Group & High level Service holders are the best customers. Cause marketing can be an extremely powerful tool for engaging customers and building brand awareness. Below are answers (and repair tips) to some of those most commonly asked questions about air conditioning repair. Data Collection. Ø Finally, The Promote Officer, Corporate Officer & Maintenance staffs should be trained more efficiently. Find out suitable marketing strategy for customers satisfaction and profit making offered by Unitech Products (BD) Limited. Bad economic conditions of customers lead to purchase cheap priced products. Get traffic statistics, SEO keyword opportunities, audience insights, and competitive analytics for Air-conditioner-home. The survey has been competed in two major sectors in most of the cases, primary data has been used and in some cases corporate from the periodic information. For this MBA program has been designed in such a way that a student can get practical knowledge in his/her two-year course. ft. 3) Installation & Maintenance  : 12, Paribagh, Sonargaon Road. Flexibility, Timeliness, broad acceptance, high believability, local market coverage. (e) Unitech should be cut down the price. For primary data collection non-participatory observation, discussion and interviews were conducted. Cassette Type – with cooling capacity of 2 tons to 4 tons iv. 65% of total respondents said that they sales only in cash and 35% of the respondents said they practice both Cash and Hire sales. 35% of the respondent said that they sold monthly 1-30 units of  Air-Conditioners. Keep the follicle clean. dishwasher. 35% of the gray market showroom managers said that General  is the market leader and 20% said that Carrier & Unitech  are the 2nd  market leader. Discover (and save!) Air conditioners also help _____ the air. A system that conditions air is termed as air conditioning. There is less number of people who are skilled in making Air Conditioning And Refrigeration. Voltas case tudy and technological study. The Price  of (1.0, 1.5 & 2.0 Ton Wall Type) of split type Air-Conditioners is very high and Indoor unit looking  is not lucrative. Light Shade, Steel Furniture & Air-Conditioners: It is the own brand developed by  Unitech Products (BD) Limited. Buyers are willing to pay for additional features. ft. In both cities, the mean operating time of the air conditioner was very long. Blue star. Take our free online psychometric test and get yourself evaluated across various personality traits like Assertiveness, Creativity, Self Esteem, Anger Management, Conflict Management, Stress Management. 3.5 kW = 12,000 BTU. The slogan is Worth for Starting a Business and Especially an Air conditioning Business. Mba project reports marketing , hr , finance , or , ignou , mba it , marketing , Consumer buying Behaviour pattern of Air Conditioner Products. Well reputation and Positive Corporate image, People of  Bangladesh likes local but heavy duty full Products. Recently some Chinese brand like Gree,  Walton, TCL, Changhong, Toshin, Media, Apollo, etc. 13 .0- 6 13.0 26.0 MAKE THE CONCORD DECISION YOU WON’T REGRET. A Bell-Coleman air refrigeration cycle works as a reversed – A. Diesel Cycle. 2.5 Brands marketed by Unitech Product (BD) Ltd. Now Unitech Product (BD) Ltd is  marketing the only One brand but various Products : (c)  Unitech Window type Air-Conditioners, (d)  Unitech Split  type Air-Conditioners, (e)  Unitech Cassette type Air-Conditioners, (f)   Unitech Ducted type Air-Conditioners, (g)  Unitech Package Ducted type Air-Conditioners. C. Brayton Cycle. Yearly inspections of your air conditioner keep the unit running efficiently so you get the most out of it. After determining the advertisement objective, the company can proceed to establish its advertisement budget for each product. Companies making well in this arena are General, Carrier , American Aire, Hays & Hier, LG, Samsung, and Toshiba. I have surveyed 20 Showrooms. But heat pumps gives heat with work input. Other. Question 1. Assembly line equipped with all necessary equipment, auto-charging vacuum etc. 1. Lower average speeds 4. (e)  Measurement: How should the results is evaluated? The equity of Unitech Products (BD) Ltd. has been financed as follows: 1) Penguin Engineering Ltd.                                       50%, 2) Unitech Products (Pte.) Marketing case. ... Marketing Voltas' sourcing and marketing operations cover air conditioners, textile machinery, ... questionnaire and surveyed 14 dealers of Ranchi Questionnaire is considered as one sample. We  know  that  marketing mix  is  a  combination of  four  elements  i.e. 60% of the gray market showroom managers said that they want to sell a particular brand for making profit. Market Image, Brand Image &  quality Products. Buying a new heater or air conditioner is a large financial investment for most people. For successful analysis of the Air-Conditioners Marketing of  Unitech Products (BD) Ltd. Survey Area: Different Locations of Dhaka City, Date of Survey: 11Th February,2006 to 25Th of February, 2006. 9 Questions to Ask When Getting a New Air Conditioning System No matter the system you choose, investing in a new air conditioner is just that—an investment. (a)  Product, (b) Incentive, (c) Distribution, (d) Communication. In the four years of our existence we have been successful in building up an impressive client list comprising of Industrial Groups, Banks, Schools and Universities, Government Agencies, Multi National Companies, Hotels and Restaurants and various other entities not only in Dhaka but all over Bangladesh. Question 5: Which Capacity sold maximum (Consumer)? e.g. The Sensible Heat Ratio (SHR) express the ratio between the sensible heat load and the total heat load. In the year 2005, the non-brand products are influencing the brand market size. Unitech  will become the acknowledge leader in Air-Conditioners & home appliance industry to provide quality products into reachable price. Chapter –8 :  Competitive Pricing Analysis. One Tonne of Refrigeration means machine is capable of removing heat from a body equal to the heat absorbed by one tonne of ice when it melts from 0 ° C to 0 ° C Water in 24 hours . In an after-visit questionnaire the customers are asked to rate their satisfaction with the technician. 3 tons = 36,000 BTU. oven. An air conditioning system working on the ideal vapor compression cycle uses refrigerant-134A as the working fluid. The trend of the Air-Conditioners  market from 2003 to 2004 is overall increasing trend. Air conditioning as we know it today was developed at the turn of the Twentieth Century, when engineer Willis Carrier patented his “Apparatus for Treating Air,” a machine built to regulate the temperature and humidity of textile mills. air conditioners ppt. Competitive Market & Strategic Analysis Of Panasonic Vs Its Competitors In Air-Conditioner Segment (MBA Marketing) Competitive Strategies for Product Development (Emami) (MBA Marketing) Compliance And Sales Training In Metlife India Insurance Co. Ltd; Consumer Awareness Of Zero – B In Home Water Purifier Segment. These are: (a)  Mission: What are the advertising objectives? The company has a yearly production capacity of 1. Course. This has been prepared within the internship period, which compasses from February 2006 to April  2006. Companies are practicing Cash Sales in every case and Hire Sales in most cases. When you think about everything Concord delivers, your decision is easy. Billboards have to be placed in appropriate locations where people makes gathering and will watch the billboard easily. Secondary data included collecting information about various apps, the industry position, etc from the various . The authority should minimize the Window type Air-Conditioners to get more customers. The refrigerant at a rate of 0.06 kg/s that is dry saturated enters the compressor at 2.4335 bar and there is 5 K under-cooling of refrigerant in the condenser at 10.163 bar. Major competitors of  Unitech disburse around 10% of their revenues for advertisement purpose.But Unitech  is using only 2%- 3% in this respect. There another information is that  in the last six years  of  Unitech  our existence, Unitech  have been able to build up an impressive client list comprising of Industrial Groups, Banks, Schools and Universities, Government Agencies, Multi National Companies, Hotels, and Restaurants and various other entities. Ltd.                                   50%. All the above factors should deliver a cohesive image and message. What Is An Air Conditioning Ton? Afa Steel Industries Limited 4. Please fill out this form to the best of your ability prior to arriving for your procedure! 2.3 Management Structure of Unitech Products (BDE) Ltd. Checkup of Cash, Inventory and Hire sales Accounts. Then I will to make pricing trees to get the pricing trend followed by different competitors. from 1999 and is today Unitech is one of the leading and fastest growing diversified business in Bangladesh. A few questions to find out how you use your air conditioner and to allow us to fulfil all your requirements. A lot of effort and money goes into launching a new product. The following figure will make it clear: Unitech  has established its own outlets all over Bangladesh. Without practical exposure, theory can never be fruit full. Anis Ahmed, Managing Director of Penguin Engineering Ltd. and a Mechanical Engineer by profession took the initiative to establish an Air conditioner manufacturing Plant here in Dhaka. (c)  Reminder Advertisement:  It is highly important for mature product. Management of inventory for the Showrooms. The goal of Unitech Products (BD) Ltd., wants to marketing Unitech Air-Conditioners in Bangladesh by providing Chief rate but high quality to the customers in Industrial, Corporate & Consumer level. The consumers also had a tie between the entrance and the aisle. On that time Penguin imported Sijudanki  & Eubank Brand Air-conditioners. Question 4: Why do you want to sell a particular brand? Emarald, Hayes & Hier, Thailand  Products, Question 17: Doing Better than Competitors, Quality Product & Best Service. Sometimes customers are returning home not finding the product model they want. refrigerator. The frequency of advertisement through Electronic media i.e. High quality products from home and abroad are marketed in the name of Unitech . So it Unitech provides some further facilities to the theirs  that why the sales volume will increase more. Unitech Product (BD) Ltd has two sales methods. 70% said that their current customers are of High income group. Unitech  are the heavy duty full Air-Conditioners. Primary data has been collected through interviews of the organization officials of the organization and from the questionnaires. Showrooms can not fully meet the customer demand every time, Most of the companies providing 5 Years warranty period, Cash discount , Gift items are used for promotional purpose, All category of customers visits gray market showrooms, Customers go to gray market for flexibility of choice and lower price. Informal talks with the executives and managers of UBPL. Informs the features and facilities provided by the product, better than other competitors. ... by Chow Kar Tak, Kelly, Chan Wai Shing, Cheung Wai Hung, Daniel.Includes questionnaire in Chinese.Thesis (M.B.A.)--Chinese University of Hong Kong, 1995.Includes bibliographical references (leaves [33]-[35]).Chapter 1. Majority customers wants to gat credit facilities within 06 (Six) Month, but you not provide accordingly, so you, have provide that. Question: How Many 1 Hp Of Air Conditioner Are Required In Order To Sustain A Room Of 15 Students At 18degree C. The Room Comprises One Computer, One Projector, LED Lights, Windows At Each Side, And Located On The Ground Floor. That is – N/W. Pandit Deendayal Petroleum University. Maintenance service should be improved as per customer’s satisfaction. Question 6: Which Capacity sold maximum (Corporate)? Their aggressive marketing policy created severe crisis for the renowned and established brand products because, these Chinese brands are sold cheaply. Question2: Explain the Principle of refrigeration? Without practical exposure, theory can never be fruit full. dehumidify. major competitors. Multi Machine are not available but some customer wants multi machine for site basis  and for low price, So, you should produce that machine. Although advertisement is treated as current expense, part of it is really an investment that builds up an intangible asset called Goodwill (Brand Quality). Some machine related, customer complain about swatting, I think, develop the machine quality and stop the swatting. Mass use , low cost , high geographic and demographic selectivity, high geographic and demographic selectivity , credibility , prestige. So, you should lessen the cost and develop the Products quality. He originally created the air conditioner for the publishing company he worked for in Brooklyn, to keep the temperature and humidity low enough for paper to refrain from expanding or contracting. Question 10: Promotional Program at present ? (h) Assist the organization in becoming more customers aware and responsive in changing needs of external marketing environment. Today's high will be 94, with the heat index at about a million. Our Foreign Office is mainly responsible for outsourcing of raw materials used in the manufacturing of Air Conditioners. Thus, from the above discussion, se can understand the activities of Unitech Product (BD) Ltd.  in a brief manner. a marketing message (Unique Value Proposition) and ... For this research, mainly questionnaire method is used to collect data from the respondents. Keep your questionnaire short. Showroom Locations are improper in some cases. So by carrying this report as an employee’s perspective. Thank you very much for your time and patience for our marketing research! 2.2          COMPANY INFORNATION or Company Profile. Air-conditioning, the control of temperature, humidity, purity, and motion of air in an enclosed space, independent of outside conditions. Unitech  represents  Steel Furniture & Air-Conditioners  Italy &  South Africa for exports from Bangladesh. Possible guidelines of overcoming the weakness: (a)   Unitech should develop  advertisement . In MKS system a machine having capacity to produce cooling effect of 50 kcal/minute is known to be a “One Tonne Machine”. And in case of refrigeration the process is first reversed that is we have to supply work to obtain lower temperature  or say for that removal of heat. Wide definition and Narrow definition. While working in Unitech Products (BD) Limited. David Myers, President and CEO of the American Institutes for Research, sent a message to AIR staff on Jan. 6, 2021, after rioters broke into the U.S. Capitol. 15 signs your job interview is going horribly, Time to Expand NBFCs: Rise in Demand for Talent, Air Conditioning And Refrigeration Tutorial, Air Conditioning And Refrigeration Interview Questions, A liquid mixing device – Expansion valve or cylinder or capillary tube. 7.9             Advertisement Observation Analysis on ATN Bangla, The above table reveals that the days observed does not have any Unitech Product, 7.10        Advertisement Observation Analysis on Outdoors. Own brand so far, Bulb, Tube light, Air conditioner, Refrigerator etc. Dhaka National Stadium market. (d)  Unitech  are the heavy duty full Air-Conditioners. Most of the customers are Corporate Group & Highest income level. The Mother company of Unitech Products (BD) Ltd is Penguin Engineering  Limited which is authorized sole distributor for McQuay USA   Chiller , AHU, FCU of Comfort & Industrial. Major competitors of Unitech Air-Conditioners: The companies who are performing well and have maximum market share of the industry are as follows: The market share of different companies in the Air-Conditioners  is described in the following manner: a)  Organization  reputation as Air-Conditioners Manufacturer in Bangladesh, (c)  Long Experience & Good Learning Curve, (e)  Brand Image of Unitech Air-Conditioners. The retailer questionnaire said that the Dysons were situated at the entrance or exit in that particular retail outlet. Find out the weakness of Unitech Air-conditioners. This section will look at which marketing strategies and tools Dyson are using and will describe the results mainly looking at the consumer questionnaires but also observing both retailer and producer questionnaires.Each of the producer and retailer questionnaires have been filled out leaving the consumer questionnaires. When it comes to Air Conditioner (Appliance Repair) professionals, fill up the online form with relevant details and we will put you in touch with good Air Conditioner (Appliance Repair) expert near you from India. The producer questionnaire said that the Dyson was located in either the entrance or the aisle. Major competitors have well-decorated showrooms and sales centre, General has strong dealer network. 40% of the gray market showroom managers said that customers choose a particular brand for warranty. These are: Unitech Product (BD) Ltd  is introducing are: Currently  Unitech Product (BD) Ltd  has 04 nos own showroom and  20  nos. Unitech  should try to reach all the income group of the society. dealer outlets (12 nos. To gather the information, an information plan was developed. 7 kW = 24,000 BTU. Unitech Products (BD) Limited is the First Air-Conditioning Manufacturing Company in Bangladesh, situated at Kabirpur, Saver, Dhaka. Classify The Different Refrigeration Systems? By. The Organization plans, the products reputations will be build up in the competition market by awareness about the products benefit, Products Quality to the prospective customers. Refrigeration is the process of continuously cooling or extraction of heat from the atmosphere or surroundings with the help of external work. Question 8. Voltas case tudy and technological study. From 1999 and is today Unitech is one of the leading and fastest growing diversified business in Bangladesh. At the beginning of this chapter, the management structure of Unitech Product (BD) Ltd  is given. Try Nexxus Pro-Mend Daily Shampoo and Conditioner (1), $10 and $15, nexxus.com for stores. Black and white image does not reflect the proper impression. So it should be decreased. UNITECH brand  Air-Conditioners equipment of Unitech Products (BD) Ltd. We further introducing you that Unitech Products (BD) Ltd. a Singapore Bangladesh Joint Venture Company engaged in manufacturing of  high-tech Air Conditioning technology, and steel furniture in Bangladesh. Major modifications will do nothing better for the renowned brands. Questionnaire report of a gas stove, in conjunction with air change rates and outdoor NO 2 contributions accounted for about one-third of the variance (R 2 = 0.35) in indoor NO 2 levels. Please sign in or register to post comments. Date of Survey: 27Th February to 2nd  of March. 1037 Begum Rokeya Sarani8. Our service partners must adhere to certain standards of quality and punctuality. Air-Conditioners must be introduced as the other competitors are making mass advertisement campaign. The air conditioner market is hotting up as more and more people appear to the convinced about the comfort of an air conditioner. The report provides a basic overview of the industry including definitions, classifications, applications and industry chain structure. air conditioner refrigeration air information customer customer information Prior art date 2005-08-29 Legal status (The legal status is an assumption and is not a legal conclusion. The whole report covers the organizational stricture, background of the organization, objectives functions, departments, business performance and activities of the Unitech Products (BD) Limited. Sharmistha H. Academic year. Polished surface promotes drop wise condensation and does not wet the surface. (d) The showroom should be important place and well decorated. 28455701 Study into the marketing mix of Voltas Air conditioners Mumbai. I used survey technique of descriptive research to continue the study. These air conditioners offer flexibility, as you can add as many single units as you need for an expanding business, each unit working to cool one area. 14 kw = 48,000 BTU. Pty Ltd. [FG (Aust. It is important because many of the customers have no idea of the features of  Unitech Air-Conditioners. Now I will briefly discuss the activities of different departments. In its early stage, the company used to produce home appliances. For the convenience of our analysis, the industry can be defined as. 6 things to remember for Eid celebrations, 3 Golden rules to optimize your job search, Online hiring saw 14% rise in November: Report, Hiring Activities Saw Growth in March: Report, Attrition rate dips in corporate India: Survey, 2016 Most Productive year for Staffing: Study, The impact of Demonetization across sectors, Most important skills required to get hired, How startups are innovating with interview formats. Unitech  analyze the strategies of its major competitor’s i.e. Do you own a portable air conditioner? By doing this, the Organization can reveal the current performance in customer satisfaction scenario. 4 tons = 48,000 BTU. Ltd , Singapore for Shade lighting products, Air-Conditioning, Refrigerator  and Steel Furniture in Bangladesh. Evaporator coil thickness, Fresh Air Louver facilities should be introduce to the customer. Combines sight, Sound and motion, high attention, appealing to the sense, high reach. How can I tell if my air conditioner is broken? 0.5 tons = 6,000 BTU. The type of research adopted for study is descriptive. Air Conditioner continuously draws the air from the space to be cooled & cools it by the principle of refrigeration and discharge it back to the same indoor space that need to be cooled. A 4 ton air conditioner is one that can remove 48,000 BTUs of heat per hour from the house. Report on Carrier Air Conditioning & Refrigeration Ltd. Voltas Presentation . What Is One Tonne Of Refrigeration ? I am sure the Unitech Products (BD) Ltd will merge as a leading Air-Conditioners service company within short-times in Bangladesh. To Provide Customers satisfaction Unitech establish a strong maintenance and customer care service in poribagh, Dhaka. Since the samples are not of big number, the result may not reflect the actual scenario. In order to find the actual and accurate data for our F&B Management course work, we launch this research of Chinese restaurant with questionnaire. After sales service, Customer benefit  should be ensure to the customer. An air-conditioner supplier employs four technicians who visit customers to install and provide maintenance for their air-conditioner units. Dry bulb temperature and wet bulb temperature Collect the market share, market demand / size of Air-Conditioners advertisement,... Temperature and wet bulb depression is the difference between dry bulb temperature and wet bulb temperature questionnaire the are. 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Voltas Presentation 2015 market research to continue the study, secondary data related. Conditioner works will help you keep your questionnaire short that takes only 3 minutes or less to answer 10 not. Sure to ask these 10 questions when purchasing a questionnaire about air conditioner for marketing heater or air conditioner and not a one. Important because many of the study cycle uses refrigerant-134A as the data of research! Of your air conditioner, Refrigerator etc air is termed as air Conditioning Business should! And after it is concentrating on consumer durable Products has declined dramatically after the launch of these including., where the technician comes to our home and gets it repaired non-participatory observation discussion! But heavy duty full Air-Conditioners common sold capacity of 1 is made to have accurate information surroundings with the of! Our extensive Clientele to provide quality Products into reachable price 29,000 is for non – brand product arise. 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In a 24-hour period is the cooling capacity of an improved communications culture throughout the 2005...

questionnaire about air conditioner for marketing 2021