First, we noticed all the stains on the furniture and a very lumpy bed. Music here was fantastic. Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast. We would very much enjoy the opportunity of welcoming you back and making your next stay absolutely Majestic. Room service was inexistent. They agreed. - See 7,499 traveler reviews, 11,817 candid photos, and great deals for Majestic Mirage Punta Cana at Tripadvisor. I had a great time at the majestic mirage as always. Yes, it conveniently offers a business centre, meeting rooms, and a banquet room. All guests in both Mirage … The hotel is more adult oriented with five exclusive buildings dedicated to adults and two buildings for families with children. No communication. Packing and re-packing we then moved to the next room which definitely was much nicer and appreciated but the room was not ready when promised and we were never settled into the new room until the end of the second day and basically lost two days of our trip to the moving packing and unpacking. However, we truly regret that you didn't find the maintenances services to your satisfaction. And water was dripping from it onto the counter. We hope to welcome you back soon for another memorable vacation we trust you will cherish forever. It is truly a pleasure for us to receive your impressions of this trip and we are so pleased to hear that you found it to be an enjoyable experience. It seemed full of locals who didn’t care to follow the Covid rules and overwhelmed employees that couldn’t serve that amount of people on a timely manner. They agreed. Yes...I said Elegance. Sincerely, Ada Camilo Customer Care Majestic Resorts. Unless you are spending a lot of time at the pool, I would get the Rooftop Skyview Suites with... Dear seanmJ7368QN, Greetings from Majestic Resorts and thank you very much for taking the time to share your review here on TripAdvisor. 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The staff is wonderful and the best mayordomo (Jeffry) attended to our every need. You had to go all the way to the bar to refill your buckets. This is the version of our website addressed to speakers of English in United Kingdom. I said no...we are at the Elegance just like our itinerary says. Several Restaurants. Best butler award goes to Carlos!!! The sports bar used to be good but now is a disaster, no social distancing and food is terrible. Thank you Carlos! Lot's of variety. Hard for me to watch but there were plenty of people still enjoying. 6. This is the version of our website addressed to speakers of English in the United States. Probably a leak from the room above. Majestic Mirage Punta Cana is the ultimate all Suite (1000 sq-ft) resort in Punta Cana for a clientele which demand a sophisticated and luxurious variety of facilities and services in an all inclusive resort offering 510 breathtaking Suites with Jetted Tub. Stage show entertainment nightly. Response from Customer Care, Owner at Majestic Mirage Punta Cana. Things were a little different because of COVID, the most frustrating part was the breakfast buffet during the weekends. Kind Staff 2. The open square with nightly live music was a highlight of property. Thank you so much for sharing your kind words and thoughts about your vacation. Hotel Property grounds are immaculate and staff was constantly tending to it's upkeep. We were then introduced to our butler Elvis. Great job Elvis and Thank you for everything!!! We are honored that you also mentioned your butler Carlos and we will let him know that you appreciated his service. Greens were fantastic. The ceiling was about to collapse. Best butler award goes to Carlos!!! - See 7,325 traveler reviews, 11,543 candid photos, and great deals for Majestic Mirage Punta Cana at Tripadvisor. Thank you Carlos! He took care of all our dinner reservations and concerns throughout the trip. Best people! Majestic Mirage Punta Cana is sure to make your visit to Bavaro one worth remembering. Majestic Mirage Punta Cana, Bavaro: See 7,218 traveller reviews, 11,620 candid photos, and great deals for Majestic Mirage Punta Cana, ranked #4 of 37 hotels in Bavaro and rated 4.5 of 5 at Tripadvisor. - Check out Tripadvisor members' 30,739 candid photos and videos of Majestic Mirage Punta Cana In addition, while staying at Majestic Mirage Punta Cana guests have access to a rooftop terrace, a concierge, and room service. Lock in the lowest price from these sites, All linens sanitized in high-temperature wash, Face masks required for staff in public areas, 1. I went up to touch it and my hand was completely covered in wet paint. The trip did not start off very well at all. Hotel Property grounds are immaculate and staff was constantly tending to it's upkeep. Yes, free parking and secured parking are available to guests. Majestic Mirage Punta Cana, Bavaro Picture: Horseback riding on the beach - Check out Tripadvisor members' 30,739 candid photos and videos. Sincerely, Ada Camilo Customer Care Majestic Resorts. 3. For travellers visiting Bavaro, Majestic Mirage Punta Cana is an excellent choice for rest and rejuvenation. - Check out Tripadvisor members' 30,739 candid photos and videos of Majestic Mirage Punta Cana Stage show entertainment nightly. 5. - Check out Tripadvisor members' 30,739 candid photos and videos. Used it twice, one day the order came totally wrong, the second time the order never arrived. Majestic Mirage Punta Cana, Bavaro Picture: - Check out Tripadvisor members' 30,739 candid photos and videos of Majestic Mirage Punta Cana (Mandatory $45 per day cart fee). Does Majestic Mirage Punta Cana have any great views? See more questions & answers about this hotel from the Tripadvisor community. Apparently the Majestic resort has closed down but yet they still book online as though they are open.They had no other rooms available so they said to just stay in the first room for the first night and then they would upgrade us to a much nicer room for the rest of the trip the next day. Reported this condition to Elvis and he responded immediately. Fun All inclusive Golf Course included. We are honored that you also mentioned your butler Jeffrey and we will let him know that you appreciated his service. Majestic Mirage Punta Cana, Bavaro Picture: Great time!! The good part of our trip were the. Hard for me to watch but there were plenty of people still enjoying. So instead of relaxing we are now marching back to reception to have our room changed. Majestic Mirage Punta Cana: Majestic Mirage - See 7,429 traveler reviews, 11,741 candid photos, and great deals for Majestic Mirage Punta Cana at Tripadvisor. We are honored that you also mentioned your butler Jeffrey and we will let him know that you appreciated his service. Exceeding our guest’s expectations and offering truly memorable experiences is what we strive for and we are proud to learn that we have achieved our goal for you. Dear laramiecX1743AY, Greetings from Majestic Resorts and thank you very much for taking the time to share your review here on TripAdvisor. This room should never have been given to a new guest. Majestic Mirage Punta Cana: Majestic Mirage Club - See 7,510 traveller reviews, 11,881 candid photos, and great deals for Majestic Mirage Punta Cana at Tripadvisor. Well-known for its luxury environment and proximity to great restaurants, Majestic Mirage Punta Cana makes it easy to enjoy the best of Bavaro. Book now! We are honored that you also mentioned your butler Carlos and we will let him know that you appreciated his service. Book Majestic Mirage Punta Cana, Bavaro on Tripadvisor: See 7,365 traveller reviews, 11,852 candid photos, and great deals for Majestic Mirage Punta Cana, ranked #3 of 37 hotels in Bavaro and rated 4.5 of 5 at Tripadvisor. For travelers visiting Bavaro, Majestic Mirage Punta Cana is an excellent choice for rest and rejuvenation. It seemed full of locals who didn’t care to follow the Covid rules and overwhelmed employees that couldn’t serve that amount of people on a timely manner. Yes, dry cleaning and laundry service are offered to guests. Book Majestic Mirage Punta Cana, Dominican Republic on Tripadvisor: See 7,435 traveller reviews, 11,965 photos, and cheap rates for Majestic Mirage Punta Cana, ranked #2 of 37 hotels in Dominican Republic and rated 4.5 of 5 at Tripadvisor. We hope you will give us another chance to do all in our power to make it up to you on your next visit. This hotel is likely to sell out soon. We would be honored to welcome you back very soon. Top room amenities include a minibar, air conditioning, and a flat screen TV. Browse all 136,182 Punta Cana topics » Majestic Mirage Watch this Topic. Several Restaurants. We assure you, we have immediately addressed the comments you shared with our management team as part of our continuous efforts to provide a consistent guest experience. Which room amenities are available at Majestic Mirage Punta Cana? Things were a little different because of COVID, the most frustrating part was the breakfast buffet during the weekends. You are the best!!!! I did not even know where I was staying at this point. We appreciate you taking the time to share your thoughts with us. Carlos was our butler during our stay and he was amazing! Food quality was average. We have been coming here at least twice a year for past 15 years and Jeffry has always been exceptional at whatever role he is in.He is always professional and friendly and makes us feel like family. I told them that we were very unhappy and the room should never have been given to a guest in that condition. There are more places to choose from in the Bavaro area. Great job Elvis and Thank you for everything!!! Kind Staff 2. Bad first impression. Please accept our apologies for any inconvenience you experienced during your stay. There are more places to choose from in the Bavaro area. Once again, thank you for your valuable comments as it is mainly through guest comments that we become aware of improvements that can be made and this constantly drives us to excellence. Majestic Mirage Punta Cana: Punta Cana - See 7,420 traveller reviews, 11,710 candid photos, and great deals for Majestic Mirage Punta Cana at Tripadvisor. Nearby attractions include Arena Gorda Beach (0.4 miles), Sky Casino Punta Cana (0.6 miles), and Punta Blanca Mall (0.4 miles). We are honored that you mentioned your butler Elvis and we will let him know that you appreciated his service. You are the best!!!! Gave a 4 rating instead of a 5 only because of the multiple hiccups we had that Carlos did an amazing job of getting taken care of for us! I have stayed at majestic resort in punta cana and always have a hard time deciding on which resort to stay at whether the colonial or the mirage and this time stayed at Mirage both are wonderful! amazing workers, specially Juan Bernardo who went above and beyond as always, Nohemy at the restaurants that made me feel like a queen, and our butler Pablo who save the day many times! Dear mypyli, On behalf of all the staff here at Majestic Mirage, I would like to thank you for having chosen us for your stay in Punta Cana. The trip did not start off very well at all. Majestic Mirage Punta Cana, Bavaro Picture: View from our roof top - Check out Tripadvisor members' 30,739 candid photos and videos of Majestic Mirage Punta Cana Does Majestic Mirage Punta Cana have an airport shuttle? Majestic Mirage Punta Cana, Bavaro Picture: Alfredo entertainment team, lovely chap! He is the only reason we didn’t check out the first night. Butler De Leon tended to all our request including scheduling dinners, golf, and giving off hotel tour recommendations. Majestic Mirage Punta Cana - All Suites Resort is an amazing luxury 5-star complex in Playa Bávaro, Punta Cana, designed for clientele who are looking for the highest standards of quality, in addition to a sophisticated and luxurious variety of facilities and services at an all-suite, all-inclusive resort. The good part of our trip were the. Explanation Of The Bahia Resorts in Punta Cana - July 3, 2020 Grand Bahia Room & A La Carte Requests - Revised March 19, 2019 A Detailed guide to AI's in the D.R. Skyview Suite with rooftop Jacuzzi and Bali bed was a fantastic room. Things got better after the weekend. However, we truly regret that you didn't find the food and some service to your satisfaction. I chose this place based on my amazing experience the previous year. I enjoyed the Seaside Restaurant the most. After we unpacked I had walked into the second bathroom and. I noticed that ceiling was hanging over the sink. The sports bar used to be good but now is a disaster, no social distancing and food is terrible. Does Majestic Mirage Punta Cana offer any business services? We hope you will give us another chance to do all in our power to make it up to you on your next visit. Are there opportunities to exercise at Majestic Mirage Punta Cana? Book Majestic Mirage Punta Cana, Bavaro on Tripadvisor: See 7,365 traveller reviews, 11,852 candid photos, and great deals for Majestic Mirage Punta Cana, ranked #3 of 37 hotels in Bavaro and rated 4.5 of 5 at Tripadvisor. Which popular attractions are close to Majestic Mirage Punta Cana? Floor level rooms have direct access to the pool from your terrace. more. We were not we We were not greeted when we got to the Mirage Elegance Resort. He was in constant communication with us all seven days and one day when we decided to go off property he even checked in with us to make sure everything is OK because he did not see us that day. Packing and re-packing we then moved to the next room which definitely was much nicer and appreciated but the room was not ready when promised and we were never settled into the new room until the end of the second day and basically lost two days of our trip to the moving packing and unpacking. Majestic Mirage - Punta Cana Forum. Majestic Mirage Punta Cana: COLONIAL MIRAGE: PARADISE. Own or manage this property? So instead of relaxing we are now marching back to reception to have our room changed. Caribbean ; Dominican Republic ; La Altagracia Province ; Punta Cana ; Punta Cana Travel Forum; Search. Majestic Mirage Punta Cana: Beautiful - See 7,480 traveller reviews, 11,786 candid photos, and great deals for Majestic Mirage Punta Cana at Tripadvisor. 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